Online Hospitality Program — Michigan State University. Diploma in Hotel Management: free online course from Alison, com. 26% Hotel Management Courses from Lobster Ink. Future hospitality managers who wish to study near New York City can find programs at 2- and 4-year schools in the area.
You could earn a 2-year associate's degree in hotel management or in hotel, restaurant and tourism management. If you're interested in pursuing a 4-year bachelor's degree, you'll also find programs that teach more advanced skills and that can accept credit transferred from previously earned associate's degrees. Programs provide hands-on experience and may include internships. Why we're 100% in favor of the smallest: Providing guests with excellent customer service is in demand in hotel management.
Since the hotel industry is highly competitive, the advantage of a hotel among its competitors is the quality of service to its customers. Fortunately, with EdApp's Guest Service in Hospitality and Tourism course, you'll learn the skills needed in guest service and what to do in different customer service situations. There are 3 lessons in this course that will help your employees refresh themselves and remind them what to do when dealing with customers. The lessons are concise and informative and a certificate is available at the end of the course.
Daily operations in different industries have been disrupted due to COVID-19, especially in the hospitality industry. Since the pandemic began, security protocols have been stricter when it comes to hotel management. EdApp's COVID-19 hotel safety course is a good starting point for learning more about safety measures in the midst of a pandemic, from cleaning to guest services. There are 5 lessons you can take at your own pace, and since EdApp promotes microlearning, it's easier for students to absorb information with its bite-sized interactive lessons.
Certificates are also awarded upon completion of the course. Great guest experiences are the result of the collective effort of hotel staff and should always be the goal of hotel management. It's also an important factor to consider, since it's what keeps a customer coming back. Comments are taken seriously, as they are a measure of a hotel's performance and determine if its services are good enough for guests to have an enjoyable experience.
EdApp has a guest experiences course that can help guide your employees to always maintain good practices. There are 3 lessons on what constitutes good service and some tips to enrich your guests' stay. Like all EdApp courses, there is a certificate of completion after the course is finished. Skillshare Hotel Management Operations is a comprehensive course on hotel operations and covers the different functions, theories and real-world applications of hotel management.
From the basics of hospitality to a more advanced management level, this course can guide you through everything you need to know to get started. With a duration of 1 hour and 7 minutes, the 9 lessons are taught in video format and can be taken at your own pace. The hotel marketing strategies course will give you an idea of how occupancy can increase, quality service, repeat customers and feedback on good experiences. There are 4 modules in this course that can be completed in 5 hours.
An article is also provided, along with 36 downloadable resources. Finally, a certificate of completion is provided after taking the course. Part of your hotel's management responsibilities include handling food service and complying with food safety regulations. If the food served to guests causes an allergic reaction or a health emergency, the hotel may be held responsible for the damage.
Alison's revised course on hospitality management: health and safety in food service will allow her employees to better understand the basic principles and practices of food safety. Related topics, such as kitchen safety and design, are also covered, making it a good course for your employees to gain knowledge about health and safety in food service. There are 4 modules, with 13 topics that can be completed in 1 hour and a half to 3 hours. The Understand Rooms Division Profit %26 Loss course is for those who want to learn to read financial statements of 26% profit losses and other financial statements, even without knowledge or experience in accounting.
Since hotels are companies that need to generate revenue to stay afloat, this course is an excellent resource that can help you improve your financial knowledge. With a total of 7 sections, this video course can be completed in 3 hours. Articles, downloadable resources and assignments are also included in the full package and a certificate of completion is issued at the end of the course. Available at Typsy, the Introduction to Hotel Management program is designed to equip new managers for hospitality positions in the hospitality business with the knowledge and skills they need to meet the challenges that come with their role.
The entire course is divided into 10 video lessons taught by Mike Ganino, a restaurant consultant with experience in the field. In this course, she shares tips and techniques to help new managers adapt to their new leadership roles in the hospitality industry. By the end of this online hotel management course, your employees will learn to delegate tasks to their team, deal with difficult customers, and meet guest service standards. While there's a free plan on Typsy, each lesson includes ads.
Available in universal class, Hotel Management 101 provides its employees with the basic knowledge to effectively manage various functions in a hotel or resort. This online hotel management course begins with an overview of the hospitality industry. In addition, it analyzes the essential duties and skills of a hotel manager. It also includes lessons on aspects of managing hotel reservations, various modes of payment in hotels and managing guest services.
In addition to 400 hours of hands-on experience, students at both concentrations take courses in food and beverage management, hospitality operations, legal issues, marketing and computer applications. Associate degree program courses include perspectives in hospitality management, wine and beverage management, culinary arts, and hotel marketing. About 88 hospitality management students graduated with this degree from NYU in the most recent data year. Around 277 hospitality management students graduated with this degree from Cornell in the most recent data year.
Start your career in hotel property management around the world by studying best practices in strategic planning, marketing, event operations, business ethics, leadership development and more. The program curriculum includes beverage management, hotel marketing, and management perspectives. Another option available to students is a certification program in hospitality, hotel operations, or hotel management, which may require the completion of 29 to 35 credit hours. This online hotel management course covers the functions, operations and principles of the food and beverage department in hospitality, including catering.
Union instructors will teach you about communication skills, computer concepts, the current equipment associated with hospitality management and food and beverage operations. International hospitality management internships have been developed in order to provide practical experience in various aspects of the hospitality and tourism industry to further prepare hospitality management students for their professional careers. Students in both programs take courses in hotel management and leadership, sales and marketing, human resource management and service, and hotel and resort management. You can prepare for these opportunities through the Hospitality Management Degree Program in St.
The edX course Human Resource Management in the Hotel and Tourism Industry will teach you the different concepts and theories related to human resources. Upon graduation, you'll be well prepared to take on management roles in various hospitality sectors and commercial brands using ethics and environmental responsibility. . .