This certification program will provide you with a solid foundation in hotel management to make a difference in your organization. Oh, and did we mention that they have more than 100,000 students in more than 120 different countries? A career in hospitality management means that you are involved in all aspects of the many moving parts of your property. ICE's 638-hour hospitality management diploma program & is taught on the ICE campus in lower Manhattan, with more than 74,000 square feet of teaching space. Successfully managing a hotel requires knowing every transaction and process that takes place from the moment a guest checks in until the moment they check out.
This four-course Coursera program guides you through the fundamentals of demand, distribution, and revenue management. You'll learn about customer service for front desk operations, hotel guest management, and wine selections. As a manager, you must understand both the metrics reported in the income statement, balance sheets, and cash flow statements, and how they relate to each other. Hospitality students have found places in hotels such as Le Parker Meridien, The Standard and The Waldorf-Astoria.
After all, as the MSU website tells us, a hotel organization is only as strong as its leadership. This course provides students with an in-depth view of menu design, restaurant public relations, dining room management, alcoholic beverage service, and financial management tools. Stanley teaches courses on specific elements within the field of food and beverage operations, including “Introduction to Wine”, “Catering and Special Events” and “Beverage Management”. This course familiarizes students with the industry-leading Micros OPERA system, training them in the uses and functions of technology in hotel management.
The need for competent and experienced professionals in hospitality and tourism has never been greater, as these areas continue to grow and offer great employment opportunities. He has more than 100 articles in major journals, such as Interfaces, Journal of Operations Management, Journal of Service Research, Decision Sciences and Cornell Hospitality Quarterly. Like most industries, success in the hospitality management industry depends on ambition, effort and numbers. This course teaches students how to effectively recruit, train, supervise and maintain personnel who will build or destroy their property.
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